We’ve upgraded our support system to make your experience clearer, faster and to make sure nothing falls through the cracks.  We’ve spent time setting this up so issues, concerns, new ideas go straight from you to sorting to figure out the where the problem fits and sending it to the right person in engineering who will have it done.    

We’ve chosen Freshdesk—as it was the simplest way track and respond and also would give Cleanmax / UG visibility into what where we were with dates.   

Short “how to use” note below, but there’s only 4 simple steps.  That’s it, not much to learn.